Full plan comparison
Basic
Bronze
$29
/month
/month
Silver
$49
/month
/month
Gold
$99
/month
/month
Monthly Responses
50
100
200
User Accounts
1
3
5
GPT-Powered Surveys
AI-Enhanced Follow-Ups
Customizable Avatar
Audio Transcription (OpenAI Whisper)
Complex Routing
Reporting
Export to Excel
Dashboards
AI Response Summary
Text Analytics Response Tagging
GPT AI Response Tagging
Code Interpreter integration (OpenAI)
AI Suggested Response
AI Word Cloud
Coming soon
API
Invitations
Email sends
Generate unique links
API
Other
Support
Email
Email
Email
Data Retention
6 months
12 months
24 months
Core
Bronze
$29
/month
/month
Silver
$49
/month
/month
Gold
$99
/month
/month
Monthly Responses
50
100
200
User Accounts
1
3
5
GPT-Powered Surveys
AI-Enhanced Follow-Ups
Custom Branding
Customizable Avatar
Audio Transcription (OpenAI Whisper)
Multi-lingual
Complex Routing
Reporting
Export to Excel
Dashboards
AI Response Summary
Text Analytics Response Tagging
GPT AI Response Tagging
Code Interpreter integration (OpenAI)
AI Suggested Response
AI Word Cloud
Coming soon
API
Invitations
Email sends
Generate unique links
API
Other
Support
Email
Email
Email
Data Retention
6 months
12 months
24 months
Got questions?
We are here to help. Here are some Frequently Asked Questions
What is the difference between Wizu and Wizu Feedback Agent?
Wizu provides a comprehensive, enterprise-level AI survey experience with advanced customization and integration capabilities. Wizu Feedback Agent, in contrast, offers a GPT-optimized, user-friendly platform ideal for SMEs or those new to AI-driven surveys, focusing on ease of use and simplicity. Please feel free to us for more information about Wizu pricing.
How does the 7-day Free Trial work?
New users can get a 7-day free trial to discover Feedback Agent at no cost, no risk, no obligation and no credit card needed.
What happens after the trial?
After the free 7-day trial period ends, you can choose a subscription plan that is right for you, and make payments through a secure online system. You can choose to cancel your subscription anytime.
How does the billing work?
Billing is processed securely through Stripe. We offer monthly and annual billing cycles, with invoices sent via email. You can access and manage your billing details anytime through your account dashboard.
Are there discounts for yearly plans?
Yes! If you pay for a year in advance, you get 12 months for the price of 10.
Can I change my plan later?
Absolutely! You can upgrade or downgrade your plan at any time through your account settings. Changes will be reflected in your next billing cycle, with no additional fees for switching plans.
Do you have plans with larger quantities?
Yes, please contact us for our full Wizu Enterprise plans.
What happens if I exceed my plan's limits?
If you exceed your plan’s limits, we'll notify you. You can choose to upgrade your plan, or additional charges may apply for continued usage beyond the set limits.
What is your cancellation/refund policy?
You can cancel your subscription at any time from your account settings. While we don’t offer refunds for unused time, your service will continue until the end of your current billing cycle.
Are there any additional fees or charges I should be aware of?
There are no hidden fees or additional charges with our plans. The price you see is the price you pay. Any optional add-ons or extra features are clearly listed and priced separately.
Still confused? Ask us anything.
We're here to help. Get in touch with our customer support team.
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